Is there a preparation for my ultrasound or consultation?

Yes, please see the Ultrasound Preparation page located on the homepage for details.

Where are you located?

Our address is Room 301;302- 247 Simcoe St North, Oshawa, ON L1G 4T3, located on the northeast corner of Simcoe and Adelaide, one block south of the hospital.

What is your phone number and fax number?

The phone number is 905-438-0555, and the fax number is 905-434-7963.

There are two parking lots available: one above ground off of Simcoe and another underground off of Adelaide. Please note that we cannot accommodate vehicles taller than 72 inches (approximately 6 feet).

How can I book an appointment?

You can request an appointment online on our website or call 905-438-0555. For vascular or cardiac consultations, a referral must be faxed to 905-434-7963 before scheduling an appointment.

Do you have female technicians?

Yes, we have a female technician who works on Tuesdays only. Please call ahead to confirm her availability, as she does not perform certain tests.

How long does it take for my doctor to get the results from my ultrasound?

It typically takes 2-3 business days for referring doctors to receive all ultrasound results. For echocardiograms and Holter monitors, it can take 3-5 business days.

Can I come as a walk-in for my ultrasound?

Yes, general ultrasound and X-ray services accept walk-ins Monday to Friday from 8:30 AM to 3:00 PM, and Saturday from 8:00 AM to 2:00 PM. However, please call ahead to confirm availability for vascular and cardiac ultrasounds.

Are any doctors accepting patients?

Currently, no doctors are accepting new patients. This will change as availability arises, and updates will be posted on the website.

What should I bring to my appointment?

Please bring your health card and any requisition forms. It’s also beneficial to have copies of any test results or letters from other doctors.

Do you have imaging facilities?

Yes, Durham Radiology Associates provides X-rays, ultrasound, and bone densitometry services. Appointments for ultrasound and bone densitometry can be made by calling 905-623-4512.

Is there parking available?

Yes, there is parking with a flat rate of $5, and there’s no time limit on your visit.

How do I book an appointment?

You can call the office at 905-985-9727 to schedule an appointment or walk in to speak to our friendly reception staff. Ensure you have your requisition available at the time of booking.

Do I need my health card?

Yes, it's essential to have a valid health card since we cannot perform Diagnostic Imaging exams without valid Health Care coverage.

Do I need to arrive a few minutes before my appointment?

We ask that you arrive 5-10 minutes before your scheduled appointment time.

Will you accept requisitions from other facilities?

Yes, we accept all requisitions issued by a licensed physician for any Diagnostic Clinic in Ontario.

Can I book all my tests on the same day?

In most cases, yes, but not all services are available each day. Please check with staff for coordination.

What happens if I'm late for my test?

If you are late, we will do our best to accommodate you. However, if there isn’t enough time left, we will need to reschedule your appointment.

When will my results be available?

Typically, results are available in 3-4 business days; some tests may take 5-7 business days.

My doctor is not in, can I get the results of my tests?

Staff at Port Perry Imaging are unable to share test results directly with patients; you must follow up with your medical physician.

Can my results be sent to my family doctor as well?

Yes, we can send a copy of the report to your family doctor or specialist if you request it.

Do I need an appointment for an X-ray?

No, X-rays are available on a walk-in basis and do not require a pre-booked appointment.

How long will I be waiting for an X-ray?

Waiting times depend on the number of patients ahead of you.

No, PPI does not perform ECGs, but we offer Echocardiograms.

What is the difference between an Echocardiogram and an Electrocardiogram?

An Echocardiogram is an ultrasound of the heart, whereas an Electrocardiogram (ECG) records the electrical activity of the heart using electrodes on the skin.

How long are my obstetrical ultrasounds?

1st Trimester/Dating – 30 minutes, Nuchal Translucency – 45 minutes, 20-week Anatomy – 1 hour 15 minutes.

Do I need an appointment?

X-rays are walk-in, no appointment needed. All other procedures require an appointment. Call 705-742-3639 to make one. Note that the X-Ray is unavailable from 12:30-1:30.

What happens if I have to cancel?

We require 24 hours notice to cancel your appointment or a $25.00 charge applies.

What happens if I am late?

We will make every effort to accommodate you. If the technologist feels that he/she is able to complete the test in the remaining time your test will be done. If not we will have to re-schedule.

Do I have to have a Turnbull Imaging requisition?

No, we accept any requisition that your doctor gives you for your imaging as long as your doctor signs it.

Do I have to pay for any of the imaging done at Turnbull?

Usually not, if you have a valid Health Card or out-of-province insurance. Otherwise we bill you directly. If you want a picture of your baby from your Obstetrical ultrasound we charge $10.00.

Where are you located?

170 Simcoe Street. Ground floor beside the Turnbull Cafe.

1 Hour free parking is available at the City Parking garage behind the City Bus terminal. Enter off of either Hunter Street or Simcoe Street. Metered street parking is also available.

Most examinations take up to 30 minutes.

How soon will my Doctor get results?

We aim to get reports out in 24 hours.

Can we come with an out-of-town referral?

Yes, but we need the referring Doctor's name, 6-digit referring Physician number and their fax and phone numbers to send results.

No prep for X-rays . For other procedures please see Preparation instructions under 'Preparations' on this website.

Do I need to bring anything?

Bring your requisition and Health Card.

What are your hours of operations?

We operate Monday to Friday from 9 AM to 5 PM. For X-ray, there is no appointment necessary, but for ultrasound, walk-ins are accepted; however, booked appointments are preferred.

Do I need a requisition from my physician?

Yes, a medical referral is required to undergo an examination.

Can I expect my exam to be performed promptly and on time?

We strive to perform examinations in a timely manner, but emergencies may occasionally affect our schedule.

How should I prepare for my X-ray examination?

Generally, X-ray examinations require no special preparations. If any special preparation is needed, we will contact you.

Are X-ray examinations safe?

Yes, X-rays are considered safe as they use minimal doses of radiation. If you are pregnant, please inform the technologist beforehand.

How do I prepare for an abdominal ultrasound?

You should not eat or drink anything for 6 hours before your appointment. If it's later in the day, a small piece of toast or black coffee may be consumed before 9 AM.