What is the No Surprises Act?

The No Surprises Act prohibits surprise billing, ensuring that patients are not charged for out-of-network services beyond what their insurance provider would typically cover under their in-network benefits.

How can I contact the billing department?

You can reach the billing department at 713-357-2535 from Monday to Friday, between 7:30 AM and 5:30 PM CST.

What insurance plans do you accept?

We accept all commercial insurance and VA, but we do not accept Medicare, Medicaid, or TriCare.

What services does Excel Medical Imaging offer?

Excel Medical Imaging offers a wide range of services including MRIs, CT scans, PET/CT scans, ultrasounds, mammograms, and interventional radiology.

How can I make an appointment?

You can make an appointment by calling the office at (727) 841-8212 or requesting a consult online.

Do you accept insurance?

Yes, Excel Medical Imaging accepts most insurance plans. For a complete list of accepted providers, please contact our office.

How should I prepare for my appointment?

Hydration plays a significant role in generating clear 3D/4D ultrasound images during pregnancy. Therefore, it is important to drink plenty of water daily for 4-5 days leading up to your appointment. It's also advised to eat a light meal or snack about an hour before your visit.

What if my baby is not in a position to get good images?

While we strive to achieve the best quality pictures, there are instances when babies may not cooperate, resulting in less than optimal images. Although we do not offer refunds, we provide a complimentary redo session if determined necessary by the sonographer. This session must be scheduled within two weeks of the original appointment to ensure similar gestational timing.

What is the difference between 2D, 3D, 4D, and HD LIVE?

Ultrasound scans, also known as sonograms, utilize high-frequency sound waves to create images without any radiation exposure, using the same technology found in doctor's offices. A 2D ultrasound provides traditional, flat, black-and-white images. A 3D ultrasound generates true three-dimensional images of your baby, allowing visibility of specific facial features. A 4D ultrasound displays a moving three-dimensional image of your baby, showcasing actions like yawning and turning. HD LIVE provides realistic flesh tones and enhances image quality with filtered light.

What types of imaging services do you offer?

We provide a variety of imaging services including High Field MRI, Breast MRI, CT Scans, 3D Mammography, Ultrasound, and X-Ray.

Do you accept insurance?

Yes, we accept nearly all insurance plans, including PPO plans, Work Comp, Auto Insurance, and Letters of Protection. We also offer competitive self-pay rates.

What are your hours of operation?

We are open Monday to Friday from 7:00 AM to 8:00 PM, and Saturday by appointment only. We are closed on Sundays.

What services do you provide?

We offer a variety of services including ultrasound, STD testing, pregnancy testing, and counseling on pregnancy options.

Is your service confidential?

Yes, all our services are confidential and provided at no cost to our clients.

How can I schedule an appointment?

Appointments for STD/STI testing and ultrasounds must be scheduled by phone at 352-544-0911.

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