What resources are available to understand financial obligations?

We provide patients with important financial and billing information, and assist with obtaining pricing estimates for frequently scheduled hospital services.

How can I obtain a pricing estimate for services?

You can use our Patient Payment Estimator to request an estimated payment amount for our most commonly scheduled services.

What if I have an outstanding balance?

If you have received a statement showing that you have a balance due, you can pay online through our website.

How do I apply for Financial Assistance?

Please refer to our Financial Assistance section or contact our business office at (603) 228-1521.

How do I schedule an appointment?

You can schedule an appointment by calling Central Scheduling at 603-230-7274.

Who will be reading my images?

The local and board certified radiologists of X-Ray Professional Association will be reading your images.

Who will obtain my results?

Your results will be sent directly to your ordering provider who will follow up with you. If you are a Concord Hospital Medical Group patient, your results will also be posted to My Patient Connect.

How much will my exam cost?

To request a price quote please call our business office at (603) 228-1521 and speak with one of our certified medical coders. Please be sure to have your CPT code ready.

How do I pay my bill?

You will receive a bill in the mail from Concord Imaging Center. You can pay via credit card (online or by phone) or mail a check. For any billing questions, please call our billing office at 603-228-1521.

What if I have a billing question?

For billing questions please call our billing office at 603-228-1521.

What if I am going to be late, need to cancel, or miss my appointment?

To cancel your appointment, please call us at (603) 225-0425. We have established policies regarding missed appointments and late arrivals.

What imaging services do you offer?

We offer a wide range of imaging services including PET scans, CT scans, MRI, fluoroscopy, ultrasound, and interventional radiology.

Do you accept insurance?

Yes, we accept most insurance plans. Please contact our office to verify your specific coverage.

How can I calculate my BMI?

You can calculate your BMI by entering your gender, age, and weight into the BMI calculator available on our website.

What is the process for weight loss surgery?

The weight loss surgery process involves an initial consultation, personalized weight management plans, and ongoing support throughout your journey.

Do you offer free consultations?

Yes, we offer free weight loss surgery information sessions to help you decide if surgery is right for you.

What types of weight management programs do you offer?

Our center offers various bariatric surgery options and personalized weight management programs guided by a team of certified specialists.

What are your business hours?

We are open Monday from 8:00 AM to 4:00 PM, Tuesday from 8:00 AM to 6:00 PM, Wednesday Closed, Thursday from 8:00 AM to 6:00 PM, and Friday from 8:00 AM to 4:00 PM. We are closed on Saturday and Sunday.

What is the policy for no-show appointments?

A fee of $75 will be applied for any no-show appointments, while a $50 fee applies to appointments rescheduled with less than 24 hours' notice.

What is Ultrasound Imaging?

Ultrasound Imaging is a painless and non-invasive medical procedure that helps physicians diagnose and treat a variety of medical conditions. It uses high-frequency sound waves to produce images of the inside of the body.

Why is an Ultrasound done?

Ultrasound is excellent for non-invasively imaging organs and conditions, especially soft tissues and fluid-filled spaces. It can assess fetal development, and bodily functions such as breathing and movement.

How do I schedule an appointment?

Appointments can be scheduled by you or your physician's office. An order form from your doctor is required to be faxed to Krislan prior to the exam.

What is the required preparation for my exam?

Preparation varies by type of ultrasound. For pelvic non-OB and OB less than 14 weeks, a full bladder is needed. OB greater than 14 weeks requires no preparation. Other exams may have specific requirements.

How will I get the results of my ultrasound?

The results will be faxed directly to your doctor's office after the radiologist interprets the scans.

Does Krislan accept my insurance?

Krislan accepts several insurances, including Medicare and Anthem Blue Cross Blue Shield. For others, the staff is willing to find out your benefits.

What if I don't have insurance?

Krislan offers affordable discounts to cash-paying customers.

Are payment plans available?

Yes, payment plans can be arranged in advance of your appointment.

HIPAA stands for the Health Insurance Portability and Accountability Act, which governs the use and disclosure of health information. Krislan adheres strictly to HIPAA regulations.

What kind of support do you offer during pregnancy?

We provide one-on-one education, group classes, material aid, resources, and referrals to community organizations to assist you throughout your pregnancy.

Are your services confidential?

Yes, all services are confidential to the fullest extent of the law.

Do I need insurance to receive services?

No insurance is required for any of our services.

What are my options for breast pumps?

There are several types of breast pumps available, including handheld pumps, battery-operated/mini-electric pumps, high-grade electric pumps, and hospital-grade pumps. Each option varies in comfort, effectiveness, and cost.

How long can breast milk be stored?

Breast milk can be kept at room temperature for 6 to 10 hours, in the refrigerator for 5 to 7 days, and in the freezer for 3 to 6 months.

When should I reach out to a lactation consultant?

You can visit a lactation consultant soon after your baby is born or even while you're pregnant. They can assist first-time parents, surrogate mothers, and those who have breastfed before.