What services does Episcopal Health Services provide?

Episcopal Health Services offers a wide range of services including Primary Care, Cancer Services, Behavioral Health, Women’s Health, Orthopedics, Emergency Medicine, Imaging, Physical Medicine & Rehabilitation, Wound Care, and Pediatrics.

How can I support the ICU Foundation?

You can support the ICARE Foundation through donations that fund capital projects, special programs, and community initiatives.

How should I prepare for my ultrasound/sonogram?

For an abdominal or aorta ultrasound, you should refrain from eating or drinking for at least 5 hours. For pelvic or obstetrical ultrasounds, drink 2 bottles of water one hour prior to your appointment and do not use the restroom until after the exam. Renal/kidney/bladder ultrasounds require drinking 16 oz. of water one hour before your appointment.

What should I wear during my mammography appointment?

Wear a comfortable, two-piece outfit and avoid using deodorant or powder on the day of your exam. Taking your last three mammograms (on disks) with you is recommended.

Is there anything I should avoid before my MRI?

Yes, please notify staff about any implanted devices and remove all metallic objects. For abdominal or pelvic MRIs, do not eat for 2 hours prior, and clear liquids are encouraged.

What are the dietary restrictions for a PET/CT examination?

Do not eat for 6 hours prior to the exam, but drink plenty of water. Your last meal should be low in carbs and sugars, and avoid any mints, gum, or candy.

Once I reach CHAM, where do I park?

There are a variety of parking options available including on-street and valet parking, as well as public garages.

What are my rights as a patient?

The 'Your Rights as a Hospital Patient in New York State' booklet explains your rights. Ask your nurse or call Customer Service for details.

How does CHAM protect my privacy?

CHAM adheres to HIPAA laws which protect your personal health information, including medical records and billing information.

Who can I talk to about complaints or concerns regarding my care at CHAM?

You can contact our Customer Service Department for any complaints, grievances or questions.

Where can I get help understanding my bill?

Your hospital bill includes all the treatments received. Ensure we have your correct insurance information to facilitate billing.

How can I find a doctor?

You can use the 'FIND A DOCTOR' feature on our homepage to search for a physician based on specialty.

What should I do if I need to pay my bill?

You can pay your bill online through the 'PAY MY BILL' section on our website.

How do I schedule an appointment?

To book an appointment, please call our main line at 914-701-1700 for Adult/Specialty Clinics or Pediatrics.

What should I do in case of an emergency?

In case of a medical emergency, please dial 911 immediately or visit our Emergency Department.

What are the locations of your services?

We provide services at multiple locations including Montefiore New Rochelle Hospital, MMG New Rochelle Health Center, and Schaffer Extended Care Center.

What types of services do you offer?

We offer a variety of imaging services including CT scans, MRIs, ultrasound, 3D mammography, X-rays, and more.

What are your operating hours?

We are open Monday to Friday from 9:00 AM to 9:00 PM and Saturday from 9:00 AM to 5:00 PM.

Do you accept insurance?

Yes, we participate with over 50 health insurance plans including Medicare and United Healthcare.

Can I schedule an appointment on the same day?

Yes, we offer same day and next day appointments.

What services do you provide?

We offer a range of specialized ultrasound services, prenatal care, and assessments for high-risk pregnancies.

How can I make an appointment?

You can schedule an appointment by calling our office or visiting our website.

What are the new ACR breast cancer screening guidelines?

The new American College of Radiology (ACR) guidelines recommend that all women, particularly Black and Ashkenazi Jewish women, have a risk assessment by age 25 to evaluate if early screening before age 40 is necessary.

What is Rye Radiology's new name?

As of April 1, 2022, Rye Radiology changed its name from Rye Radiology Associates, LLP to Rye Radiology, PLLC.

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