What types of vein conditions do you treat?

We specialize in various vein disorders, including varicose veins, spider veins, venous ulcers, and more.

Are your procedures covered by insurance?

Our clinic accepts various insurances, and we encourage you to contact us for specific coverage details.

What should I expect during a vein consultation?

During a consultation, our specialists will evaluate your vein condition, discuss treatment options, and answer any questions you may have.

In December 2020, Sutter Buttes Imaging Medical Group was informed that certain third party IT infrastructure utilized by them may have been vulnerable to penetration, potentially allowing access to patient information.

When did this incident happen?

The unauthorized access to patient information occurred between July 2019 and December 2020.

What information was involved in the incident?

The accessed information was limited to study date, patient name, date of birth, type of imaging procedure, and internal patient and study numbers. Social Security numbers, credit card information, insurance details, medical diagnoses, images, or reports were not included.

What has Sutter Buttes Imaging done in response?

They conducted a thorough investigation, closed certain firewall ports to prevent further access, and engaged third-party IT consultants to enhance security controls.

Has my information been affected by the incident?

Sutter Buttes Imaging attempted to notify affected patients via mail. If you received imaging services, it’s prudent to monitor your accounts.

Should I take any steps to protect myself?

Patients are advised to review their credit reports, monitor their bank statements, place a freeze on their credit reports, and consider setting up a fraud alert.

What happened regarding the privacy incident?

In December 2020, Sutter Buttes Imaging was informed that their third-party IT infrastructure may have been vulnerable, leading to possible unauthorized access to certain patient information.

How did this incident occur?

The incident was caused by a security vulnerability in the IT infrastructure provided by a third party, allowing unauthorized access to stored patient information.

What patient information was involved?

The accessed information included study dates, patient names, dates of birth, type of imaging procedures, and internal patient and study numbers, but no sensitive data such as SSNs or medical diagnoses was involved.

What actions has Sutter Buttes Imaging taken in response to the incident?

They have conducted a thorough investigation, closed certain firewall ports, and engaged IT consultants to enhance security measures.

Should I be concerned if my information was affected?

Patients have been notified via mail about the incident, but it is recommended to review credit reports and monitor for any suspicious activities.

What steps should I take to protect myself?

Patients should consider reviewing their credit reports, monitoring their bank transactions, and possibly placing a security freeze or a fraud alert if concerned.

How do I prepare for my appointment?

Please check in 5-10 minutes early. We require 24 hours notice to cancel or reschedule. Have something cold & sweet to drink 20-30 minutes before to help get the baby moving. Drink plenty of water leading up to your appointment.

Is Ultrasound Imaging safe?

Ultrasounds have been used for over 40 years without proven side effects. There is no radiation involved with sonography.

What is the difference between 2D, 3D and 4D?

2D is standard, 3D captures clear imagery of features, and 4D shows live motion.

When is the earliest you can see the gender?

Gender can often be determined accurately as early as 14 weeks.

Do I need a release form signed by my doctor?

A release form from your doctor is not required, but you must be under the care of a healthcare provider.

What are my options for paying my bill?

There are several options to pay your bill, including the option to set up a payment plan. For more information, please contact us at 209-488-4820.

How can I apply for financial assistance?

To apply for financial assistance, you need to complete the free Financial Assistance Application and provide supporting documents. You can access the application online, in person at our Patient Financial Services Department, or request it by mail.

MEDI-CAL is a program that provides financial assistance based on eligibility requirements determined by your income and medical expenses.

What should I do if I believe I was wrongly denied financial assistance?

If you feel you were unjustly denied financial assistance, you can file a complaint with the Hospital Bill Complaint Program, which reviews such cases.

What types of imaging services do you offer?

We offer a full range of imaging services including MRI, X-ray, screening and diagnostic mammography, ultrasound, and more.

Do you accept insurance?

Yes, we accept most insurances and also offer cash discounts and financial assistance.

Where are you located?

Our facility is located at 117 Neal Street, Grass Valley, CA 95945.

What are your operating hours?

We are open Monday to Friday from 8:00 AM to 4:30 PM.

What services does Vital Health offer?

Vital Health provides a wide range of services including adult medicine, sports medicine, specialized women's care, orthopedics, cardiology, physical therapy, laser esthetics, and behavioral health.

Are you accepting new patients?

Yes, Vital Health is currently accepting new patients.

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