Service was okay, but I had some trouble with the scheduling process. Staff were friendly, but it could be more organized.
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Tariq Khan
Sep 22, 2022
Very informative team and clean facilities! Had a pleasant experience and would recommend this clinic.
Frequently asked questions
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What happened?
In December 2020, Sutter Buttes Imaging Medical Group was informed that certain third party IT infrastructure utilized by them may have been vulnerable to penetration, potentially allowing access to patient information.
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When did this incident happen?
The unauthorized access to patient information occurred between July 2019 and December 2020.
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What information was involved in the incident?
The accessed information was limited to study date, patient name, date of birth, type of imaging procedure, and internal patient and study numbers. Social Security numbers, credit card information, insurance details, medical diagnoses, images, or reports were not included.
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What has Sutter Buttes Imaging done in response?
They conducted a thorough investigation, closed certain firewall ports to prevent further access, and engaged third-party IT consultants to enhance security controls.
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Has my information been affected by the incident?
Sutter Buttes Imaging attempted to notify affected patients via mail. If you received imaging services, it’s prudent to monitor your accounts.
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Should I take any steps to protect myself?
Patients are advised to review their credit reports, monitor their bank statements, place a freeze on their credit reports, and consider setting up a fraud alert.