What should I bring to my first appointment?

It is helpful to bring completed new patient paperwork, which can be filled out online via our patient portal or manually printed and filled out. You may also bring any medical records relevant to your visit.

What are your office hours?

We are open Monday to Thursday from 8:00 AM - 12:00 PM and 1:30 PM - 5:00 PM, and Friday from 8:00 AM - 12:00 PM. We are closed on Saturday and Sunday.

How do I schedule my MRI?

Contact your medical provider for an MRI referral. Once approved, their office will fax the referral to us, and we can schedule your appointment the same day.

What happens if I need to reschedule?

Please call us to discuss rescheduling options if you cannot arrive at your scheduled appointment.

How to prepare on the day of the MRI?

Eat normally and take regular medications unless advised otherwise. Wear comfortable, metal-free clothing.

What can I expect during my MRI?

You will lie on your back and need to remain still for the examination, which lasts approximately 30 minutes.

What if I’m claustrophobic?

Ask your provider about options for medication to help you relax during the exam. We can provide eye covers or special glasses for comfort.

What is a pre-authorization?

Some insurances require a pre-authorization code prior to the MRI to ensure coverage. We can check if one is needed.

What services do you offer?

Excel ER is open 24/7, 365 days a year for your emergencies.

Do you accept walk-ins?

Yes, walk-ins are always welcome at our facility.

How quickly can I expect to be seen?

At Excel ER, we pride ourselves on having minimal wait times, so you can expect to be seen promptly.

What type of services do you offer?

We offer a variety of services, including obstetrics, gynecology, mammography, sonography/ultrasound, and infertility treatment.

How do I make an appointment?

You can make an appointment by calling our office or through our patient portal.

Do you accept insurance?

Yes, we accept various insurance plans and offer self-pay discounts as well.

What should I expect during my first visit?

During your first visit, we will review your medical history, discuss your concerns, and perform necessary examinations.

What services does Midland Health offer?

Midland Health provides a range of services including emergency care, diagnostic imaging, outpatient services, and wellness programs.

How can I contact Midland Health?

You can reach Midland Health by phone at (432) 221-1111 or via email at planning@midlandhealth.org.

Do you accept walk-ins?

A referral from a physician is required for services at NuChoice. Once we have your referral, walk-ins are accepted only for x-ray services. For other imaging services, an appointment must be scheduled.

Do you accept insurance?

Yes, we accept Blue Cross Blue Shield, United Healthcare, Cigna, Aetna, and have partnerships with Green Imaging and Prime Dx.

Can I come in just for a consultation?

Yes, you may visit our facility for a tour and to meet our technologists if you need more information about your upcoming examination.

What is the average wait time?

We don’t double-schedule appointments and typically maintain a maximum wait time of 15 minutes.

What should I bring to my appointment?

Please bring a photo ID, your current insurance card, and your preferred form of payment.

What makes your facility superior to other options in the area?

We provide compassionate patient care, quality examinations, no long wait times, no surprise fees, and fast report turnaround. Each patient is met by friendly and efficient staff.

Is there paperwork I need to fill out before my appointment?

All necessary forms will be provided before your appointment. They are designed to be user-friendly and concise.

Do I have to make a follow-up appointment with my doctor or NuChoice?

No follow-up appointment with NuChoice is necessary after imaging; your ordering physician will discuss your findings with you.

Can you interpret the results from my imaging?

Results must be interpreted by our board-certified radiologists; technologists are not qualified to interpret imaging.

Who will be interpreting my results?

Your results will be interpreted by our highly rated, board-certified radiologists from Blue Star Imaging.

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