What support does Verasonics offer for their products?

Verasonics provides a one-year warranty on products, 8 hours of remote technical support, customer training, and access to the Verasonics Community Portal for resources.

How can I contact technical support?

You can reach technical support via email at support@verasonics.com. Include your system serial number and a detailed description of your issue.

What are the regular support hours for Verasonics?

Our regular support hours are Monday to Friday from 9 AM to 5 PM PT, excluding federal holidays.

What are your operating hours?

We are open Monday to Friday from 6:00 AM to 10:00 PM and Saturday from 7:30 AM to 8:00 PM. Hours may vary depending on the exam.

Do you charge facility fees?

No, we do not charge facility fees.

How can I pay my bill?

You can pay your bill online through our website.

What types of imaging services do you offer?

We provide outpatient ultrasound services, mobile ultrasound, and specialty imaging services for veterinary practices.

How can I make an appointment?

You can make an appointment by contacting us through our website or calling our office directly.

What should I expect during my pet's ultrasound?

During the ultrasound, your pet will be comfortable and monitored closely. Our team will explain the process and keep you updated throughout the procedure.

What types of ultrasound systems do you service?

We service a range of Philips ultrasound systems including the Epiq 5, Epiq 7, iE33, and iU22.

Do you offer warranties on your parts?

Yes, all parts and transducers come with our exclusive Guru 120-day warranty.

Is training available for ultrasound equipment?

Absolutely! We offer training courses focused on servicing and maintaining Philips Epiq ultrasound systems.

What services does Next Step offer?

Next Step offers support for unplanned pregnancies, including free pregnancy tests, ultrasounds, and counseling services.

Do you provide abortion services?

No, Next Step does not provide or refer for abortions. We focus on providing support and alternatives.

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ultrasound clinics in Snoqualmie, King County

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