How does sick call work?

Sick call is offered at both the East Clinic and the main clinic, functioning as a walk-in service with varying on-call physicians daily. It's available Monday to Friday from 7:30 AM to 5:00 PM with a break from 12 PM to 1 PM. The East clinic also provides sick call on Saturdays from 8 AM to Noon.

When should I go to the ER?

You should head to the ER or call 911 if you're experiencing shortness of breath, chest pain, dizziness, or any life-threatening injury or illness.

What services do you offer in-house?

Our clinics perform a range of services including lab work (some tested at Quest Diagnostics), basic x-rays, bone density screenings, injections, pulmonary function tests (PFTs), EKGs, and immunizations.

Do I need an appointment for lab work or injections?

No appointment is necessary for lab work or injections, provided you have a test order from your physician.

Can I choose which provider I see?

Yes, as a new patient, you can select your primary care physician (PCP). Our appointment clerk can assist you in finding an available provider.

When should I bring my child in for well visits?

Children should have well child check-ups at 1-2 weeks, 1, 2, 4, 6, 9, 12, 15, 18 months and at the ages of 2, 3, 4, 5, and 6 years, with most insurances covering annual exams.

Do you accept all insurances?

We accept most insurance plans, but it's best to call our office to confirm if your specific insurance is accepted.

How can I get a refill of my medication?

Contact your pharmacy for refills, as they will communicate with us if needed. Please allow 48 hours for requests, although many are handled the same day.

How can I prepare for my annual physical?

For morning appointments, you should fast for 12 hours unless lab tests have already been completed. Bring a list of medications, past immunizations, surgical histories, your insurance card, co-pay, and ID. Arrive 10 minutes early and allow an hour for the exam.

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