What types of medical professionals work at San Gorgonio Memorial Medical Clinic?

San Gorgonio Memorial Healthcare District Clinic has a team of experienced medical professionals, including doctors, nurses, physician assistants, and medical assistants.

What types of diagnostic testing do you offer?

San Gorgonio Memorial Healthcare District Clinic offers a wide range of diagnostic testing, including blood tests, X-rays, and ultrasounds.

What types of preventive care do you offer?

San Gorgonio Memorial Healthcare District Clinic offers a variety of preventive care services, including vaccinations, screening, counseling, health monitoring programs, well-baby and well-child visits, and education.

What types of services does SGMH offer?

SGMH provides a range of services including behavioral health, cardiac rehabilitation, diagnostic imaging (such as MRI), laboratory services, emergency services, and various surgical procedures.

How can I pay my bill?

Customers can pay their bills online through the SGMH website or by contacting the billing department directly.

What should I do if I have questions regarding my insurance?

For questions about insurance, please contact our billing office, or review the insurance information provided on our website.

What type of MRI machine does your office have?

At Spectrum MRI we have a Siemens Magnetrom Espree (High Field). Our machine is semi open with a short bore.

What is a design coil?

A design coil is a special antenna that gets placed on the specific body part to pick up signal with more clarity, for example, a breast coil, wrist coil, or knee coil.

How long will my MRI take?

All of our MRI’s consist of 30-45 minutes depending on the body part, as they consist of several sequences to capture detailed images.

What if I'm claustrophobic?

We have a semi open, short bore machine which accommodates most body types. You can bring someone to accompany you, and if you are extremely claustrophobic, we recommend a mild sedative from your physician.

When and how will I get my results?

Your scan will be read by a Specialized, Board Certified Radiologist, with a detailed report provided 2-5 business days after your MRI. The results will be faxed or emailed to your referring physician.

Do you accept my insurance?

We accept most commercial and group insurance plans, PPOs, Workers Comp, LOP, PIP, and Medicare.

What if you are not on my insurance plan?

We will accommodate your in-network benefits even if we are not a participating provider.

What if I do not have insurance?

We will arrange a flexible payment plan for patients without insurance.

Do you file my secondary insurance after my primary insurance or Medicare covers the principal charges?

We will file your primary insurance and, if possible, your secondary insurance after. Make sure to provide all insurance information.

Do you accept Letters of Protection (LOP) from my attorney?

Yes, we accept LOPs as long as the letter is faxed or mailed to our offices beforehand.

Do you accept PIP cases?

Yes, we accept PIP cases, and patients must sign a PIP assignment of benefits.

What do I do when I receive the Explanation of Benefits (EOB) from my insurance?

Do not be alarmed if you're not shown as in-network; we will make the necessary adjustments.

Do you accept credit cards?

We accept all major credit cards including American Express, Master Card, Discover, and Visa.

Do you accept Workers Comp?

We accept Workers Comp claims with proper authorization.

How long does it take for my insurance company to respond or pay for my MRI claim?

It generally takes about 45 days for an insurance response after we bill the claim.

What types of imaging services do you offer?

We provide prostate MRI, MRI-TRUS fusion, PET/CT scans, and the TULSA procedure among other diagnostic imaging services.

What should I expect during the TULSA procedure?

The TULSA procedure is a minimally invasive treatment that utilizes real-time imaging techniques to precisely target and treat prostate cancer.

How can I schedule an appointment?

To schedule an appointment, you can call us at (818) 480-7266 or use our online appointment scheduling system.

What's a 4D ultrasound?

A 4D ultrasound lets you see moving 3D images of your baby, with time being the fourth dimension.

What's a 3D ultrasound?

A 3D ultrasound captures a true three-dimensional image of your baby, helping to see detailed facial features.

Are ultrasounds safe?

Yes, ultrasound scans have been used for decades, and when used according to guidelines, there’s no evidence of harm.

How can I improve the quality of my 3D images?

Staying hydrated can increase the amount of amniotic fluid, improving the visibility of the baby during an ultrasound.

Can I bring family or friends?

Yes, you can bring up to 7 guests for a total of 8 people in the appointment.

When can we see the gender?

The gender can typically be determined at 14 weeks.

Do I need a full bladder for the ultrasound?

You only need a full bladder if you are between 8 to 10 weeks pregnant.

What if I'm not satisfied with my ultrasound?

While they strive to achieve clarity in ultrasound images, factors such as the baby's position may affect the outcome.

There is no additional fee for twins, but it is recommended to have the ultrasound at 25 weeks for best results.

What financial assistance is available for patients?

Loma Linda University Medical Center (LLUMC) offers financial assistance programs for uninsured or underinsured patients to help with their hospital bills. Assistance levels vary based on family income, with options for free care for those at or below 200% of federal poverty guidelines.

How can I apply for financial assistance?

Patients can apply for financial assistance through the Financial Assistance Application available at any Admitting or Registration desk throughout the facilities, or they can request an electronic version via email.

What does the financial assistance program cover?

The Financial Assistance Program covers emergency and medically necessary services provided at LLUMC, helping to ensure care for individuals who cannot afford their medical bills.

Are there language assistance services available?

Yes, LLUMC offers language assistance for patients needing support in their preferred language, and services for individuals with disabilities, free of charge.

How can I contact the billing department for questions?

For billing inquiries, patients can call the Billing department at 909-651-4177.

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