What makes CVDC different?

At Credit Valley Diagnostic Centre, our commitment to delivering high-quality healthcare is our top priority. We consistently upgrade our diagnostic imaging technology and partner only with highly experienced radiologists to ensure the best possible care for our patients.

Can I access my images and reports online?

Yes, patients can create an account on our PocketHealth platform to access their imaging history securely and share results with their care providers easily.

Can I get a paper copy of my report/CD of my exam?

We no longer provide imaging records via CD. However, patients can access their imaging records through secure online access.

Do I need to make an appointment for my imaging test?

Yes, all procedures require an appointment, except for walk-in patients for X-Rays.

How do I book an appointment?

You can book an appointment online, call our office, or visit the clinic in person.

What happens if I have to cancel an appointment due to an emergency?

A 24-hour notice for cancellation is required to avoid charges.

What happens if I am late for an appointment?

We will try to accommodate you. If not possible, we will schedule the next earliest appointment.

Do I need a referral to get any medical imaging done?

Yes, except for mammograms for women over 50 who qualify under the Ontario Breast Screening Program.

Do I need a requisition from the Toronto Centre for Medical Imaging for tests?

No, as long as your doctor signs the requisition.

Do I have to pay for any of the medical imaging done?

No, if the tests are covered by OHIP. You must bring a valid health card.

What imaging services do you provide?

We offer general X-Rays, a range of ultrasound tests, mammograms, bone mineral density tests, and echocardiograms.

Do you have long waiting times for appointments?

No, our waiting time is generally less than one week for most elective tests.

How early should I arrive for my appointment?

Please arrive 30 minutes prior to your appointment.

Does your clinic bill my insurance company directly for private services?

No, payment is taken in advance for private services.

How do I get my doctor to refer me to your clinic?

Simply bring the requisition to our clinic.

How do I prepare for the tests?

Instruction on preparation will be given when booking, and details are available on requisitions.

What services does Mackenzie Health offer?

Mackenzie Health provides various services, including emergency care, diagnostic imaging, outpatient services, mental health support, and specialty clinics.

How can I access my medical records?

You can access your medical records through the MyChart patient portal, which allows you to view your health information and manage appointments.

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