What types of imaging services do you offer?

We provide both X-ray and ultrasound imaging services.

Do I need an appointment for an ultrasound?

Yes, ultrasounds require appointments, although walk-in appointments may be accepted depending on availability.

What are your office hours?

Our hours are Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 4:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sunday.

Do I need an appointment?

For X-Rays, appointments aren't needed as walk-ins are welcome, but you can schedule one if preferred. Ultrasounds and Mammograms require appointments, though urgent walk-ins may be accommodated.

What should I bring to my appointment?

Please bring your Provincial healthcare card, a photo ID, and the requisition form from your doctor.

What happens if I miss my appointment?

In Ontario, missing an appointment incurs a $25 charge. After the first missed appointment, the fee increases to $50 for subsequent missed appointments.

Are any pets allowed in the clinic?

Only trained service animals like guide dogs or hearing dogs are permitted in the clinic.

Do I need to book an appointment?

Most general exams do not require an appointment and can be done on a walk-in basis. However, you may want to contact us first if the examination is something complex, like a skeletal survey.

Do I need a requisition for all types of exams?

Yes, you will need a requisition from your doctor or nurse practitioner for all examinations.

How should I prepare for the exam?

We ask that you shower, refrain from wearing scented products, and wear clothing that is easily removable if necessary. T-shirts with no heavy appliqué and elastic waist pants or shorts are ideal.

Should I have an x-ray if I am pregnant or think I may be pregnant?

You should not have an x-ray during the first trimester of your pregnancy unless approved by your doctor.

Can I bring my child with me to my appointment?

We request that you do not bring children to your exam. To prevent exposure to radiation, they cannot enter the x-ray rooms with you.

How long will my exam take?

General exams can range from 10 minutes (for a finger) to 45 minutes (for a complete spine or skeletal survey).

Will the technologist tell me what they saw in my exam?

Only radiologists are qualified to interpret results, so technologists cannot discuss findings with you.

You have the option to purchase a CD of your images for a fee.

When will my doctor get the report?

Reports are usually faxed to your doctor by the end of the day. Urgent results will be communicated as soon as possible.

What services does CCMSU provide?

CCMSU offers MSK Ultrasound, General Ultrasound, Vascular Ultrasound, and Digital X-rays.

How can I book an appointment?

You can book an appointment through our online booking request form or by contacting us directly via phone or email.

What are the safety protocols in place for COVID-19?

CCMSU follows the Ministry of Health COVID-19 protocols and requests that patients attend the facility alone unless assistance is needed.

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