What can I expect at an appointment?

When you visit the Albion-Islington Medical Centre, our staff will welcome you and guide you to the waiting area. We aim to minimize your waiting time.

What happens if I am a new patient?

As a new patient, whether you self-referred, were referred by a specialist, or have medical insurance coverage, we will review your medical history and conduct a thorough examination. Based on this, we may recommend tests and treatments, and arrange any necessary follow-ups or referrals.

Do you have Imaging (x-rays, ultrasound) facilities?

Yes, our center provides Diagnostic Imaging Services including X-Ray and General Ultrasound on-site.

Do you accept children at your clinic?

Yes, we welcome children when their pediatrician is unavailable.

What is Telehealth Ontario?

Telehealth Ontario is a free, confidential service available 24/7 for health advice from a Registered Nurse at 1-866-797-0000.

Do I need to bring my health card for each visit?

Yes, you must present your valid health card at every appointment to avoid incurring the OHIP equivalent charges.

Can I get my prescription refilled?

Yes, you can visit or call our on-site Pharmacy at (416) 613-8626 to request a prescription refill.

How do I schedule an appointment?

To schedule an appointment, please call our office at (416) 613-8622 or stop by to book in person. Walk-in visits are first come, first served.

Is your medical center wheelchair accessible?

Yes, we ensure our office is wheelchair accessible, respecting the rights and independence of patients with disabilities.

What happens if I have to cancel an appointment due to an emergency?

If you must cancel your appointment, please provide at least 24 hours notice to avoid cancellation charges.

What happens if I am late for an appointment?

Though we will try to accommodate you, if that isn't feasible, we will offer you the next available appointment.

When should I plan to arrive for my appointment?

We recommend arriving at least 10 minutes early to complete any necessary paperwork.

What types of imaging services do you offer?

We provide both X-ray and ultrasound imaging services.

Do I need an appointment for an ultrasound?

Yes, ultrasounds require appointments, although walk-in appointments may be accepted depending on availability.

What are your office hours?

Our hours are Monday to Thursday from 9:00 AM to 6:00 PM, Friday from 9:00 AM to 4:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sunday.

How do I find the Clinic?

Our Etobicoke location is at 101 Westmore Drive, Suite 201, located on the second floor. For Oakville, it's at 418 North Service Rd. East, Level 1.

How do I set up an appointment?

You will need a referral from your physician. Once we receive it, we’ll contact you within 24-48 hours to book your initial consultation.

How long does a cycle take?

Generally, a cycle takes about 2-3 weeks, requiring only a few visits to the clinic.

Can single women access services?

Yes, our clinic provides services to women and men of all marital statuses.

What if my FSH is elevated or AMH is low?

These tests indicate ovarian function for fertility. We will discuss the best steps during your consultation.

Will my drug plan cover the medications?

Coverage varies by provider, so checking with them beforehand is advisable.

What imaging services do you offer?

We offer a variety of outpatient imaging services including X-Ray, Ultrasound, Mammography, Bone Mineral Density tests, and Immigration Medical Services.

How can I book an appointment?

You can book your appointment online or by calling us directly at 416-741-5661.

What are your operating hours?

Our operating hours are Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 3:00 PM. We are closed on Sundays.

Do I need an appointment?

For X-Rays, appointments aren't needed as walk-ins are welcome, but you can schedule one if preferred. Ultrasounds and Mammograms require appointments, though urgent walk-ins may be accommodated.

What should I bring to my appointment?

Please bring your Provincial healthcare card, a photo ID, and the requisition form from your doctor.

What happens if I miss my appointment?

In Ontario, missing an appointment incurs a $25 charge. After the first missed appointment, the fee increases to $50 for subsequent missed appointments.

Are any pets allowed in the clinic?

Only trained service animals like guide dogs or hearing dogs are permitted in the clinic.

Do I need to book an appointment?

Most general exams do not require an appointment and can be done on a walk-in basis. However, you may want to contact us first if the examination is something complex, like a skeletal survey.

Do I need a requisition for all types of exams?

Yes, you will need a requisition from your doctor or nurse practitioner for all examinations.

How should I prepare for the exam?

We ask that you shower, refrain from wearing scented products, and wear clothing that is easily removable if necessary. T-shirts with no heavy appliqué and elastic waist pants or shorts are ideal.

Should I have an x-ray if I am pregnant or think I may be pregnant?

You should not have an x-ray during the first trimester of your pregnancy unless approved by your doctor.

Can I bring my child with me to my appointment?

We request that you do not bring children to your exam. To prevent exposure to radiation, they cannot enter the x-ray rooms with you.

How long will my exam take?

General exams can range from 10 minutes (for a finger) to 45 minutes (for a complete spine or skeletal survey).

Will the technologist tell me what they saw in my exam?

Only radiologists are qualified to interpret results, so technologists cannot discuss findings with you.

You have the option to purchase a CD of your images for a fee.

When will my doctor get the report?

Reports are usually faxed to your doctor by the end of the day. Urgent results will be communicated as soon as possible.

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