Who will contact me with my results?

Your referring physician will contact you with your results.

How can I get a copy of my exam images and my report?

Please ask the front desk or call us on +1(818) 548-0022.

Will my referring doctor receive the results of my exam?

Yes, your referring physician will receive the results of your exam.

Does getting an MRI hurt?

No, MRI machines use harmless radio waves and a magnetic field to create images. This does not cause pain.

Does an MRI machine use radiation?

No, an MRI machine uses radio waves and a magnetic field to create images.

Is the MRI machine noisy?

During the exam, you should expect to hear humming and thumping sounds. We provide all patients with sound-cancelling ear plugs, and our technologists guide patients through the exam via a microphone.

How long does an MRI take?

Most MRI exams last about 30 minutes. However, some specialized exams can last up to 45 minutes.

What financial assistance options are available?

Monrovia Memorial Hospital offers financial assistance or partial discounts to eligible patients who are low income, uninsured, or under-insured.

How can I apply for financial assistance?

To apply for financial assistance, patients can contact the business office at (626) 408-4800 for help with reviewing eligibility criteria, completing the application, verification of financial need, and exploring other payer sources.

What if my financial assistance is denied?

If you believe you were wrongly denied financial assistance, you can file a complaint with California's Hospital Bill Complaint Program.

Are there resources for understanding the billing process?

Yes, organizations like Health Consumer Alliance (healthconsumer.org) offer help in understanding the billing and payment process.

What aids are available for individuals with sensory impairments?

Monrovia Memorial Hospital provides a full range of assistive aids for deaf, blind, or otherwise sensory-impaired individuals at no additional charge.

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