What types of imaging services do you offer?

We provide a range of imaging services including MRI, CT, PET/CT, Ultrasound, and various screenings such as breast and lung cancer screenings.

How can I prepare for my exam?

Preparation instructions vary by exam type, and it's best to check our Exam Preparation and Aftercare section on our website or contact us for specifics.

How can I access my medical records?

You can access your medical records through our Patient Portal where you can log in and view your records.

Are all 3D/4D facilities the same?

No, Beli's 5D Ultrasound is a full ultrasound facility that performs both diagnostic and elective 5D ultrasounds, with certified technologists who have over 20 years of experience.

Can I use a 5D ultrasound instead of the one my doctor ordered?

No, the elective 3D/4D ultrasounds cannot replace those ordered by a doctor. They are complementary services.

Is it safe to do a 5D Ultrasound?

Yes, studies show ultrasounds are safe and do not use harmful radiation. However, non-medical ultrasounds are discouraged by health experts.

Do I need an appointment?

Yes, appointments are necessary for all services and a deposit is required when booking.

What do I need to take to my appointment?

You must bring proof of prenatal care such as a letter from your doctor or prenatal documents.

Can I bring my family with me?

Currently, only the patient is allowed in the office due to COVID-19 restrictions.

Do I need to prepare for my appointment?

Yes, try to avoid eating for 4 hours before the appointment, but you may drink water.

How long will the appointment take?

Appointments typically last between 30 minutes to 1.5 hours depending on the package chosen.

When is the best time to find out the gender of my baby?

You can determine the gender as early as 14 weeks, with a guarantee of accuracy between 14 and 23 weeks.

Is there anything I can do to improve the clarity of my 5D images?

Staying hydrated and following your healthcare provider's advice on fluid intake can improve image clarity.

Will I receive a refund if my images are not clear?

No, refunds are not offered for unclear images due to factors such as amniotic fluid levels.

What payment options are accepted?

Payments can be made via Zelle, CashApp, Venmo, or credit/debit cards.

What ultrasound equipment is used?

We use state-of-the-art ultrasound machines purchased directly from the manufacturer, regularly inspected and calibrated.

What services does Soundview Pregnancy Services offer?

We provide pregnancy testing, ultrasounds, options counseling, social work consultations, and reproductive loss care, all free of charge.

Are the services confidential?

Yes, all services we offer are confidential.

Do you provide abortion services?

Soundview does not provide abortion services. We focus on offering support and information regarding pregnancy options.

What types of treatments do you offer for accident-related injuries?

We provide a range of treatments including physical therapy, medication management, chiropractic care, and acupuncture, tailored to individual needs.

How can a medical doctor assist after a car accident?

A medical doctor plays a vital role in ensuring proper treatment and necessary documentation for insurance claims following a car accident.

Once I reach CHAM, where do I park?

There are a variety of parking options available including on-street and valet parking, as well as public garages.

What are my rights as a patient?

The 'Your Rights as a Hospital Patient in New York State' booklet explains your rights. Ask your nurse or call Customer Service for details.

How does CHAM protect my privacy?

CHAM adheres to HIPAA laws which protect your personal health information, including medical records and billing information.

Who can I talk to about complaints or concerns regarding my care at CHAM?

You can contact our Customer Service Department for any complaints, grievances or questions.

Where can I get help understanding my bill?

Your hospital bill includes all the treatments received. Ensure we have your correct insurance information to facilitate billing.

How can I find a doctor?

You can use the 'FIND A DOCTOR' feature on our homepage to search for a physician based on specialty.

What should I do if I need to pay my bill?

You can pay your bill online through the 'PAY MY BILL' section on our website.

How do I schedule an appointment?

To book an appointment, please call our main line at 914-701-1700 for Adult/Specialty Clinics or Pediatrics.

What should I do in case of an emergency?

In case of a medical emergency, please dial 911 immediately or visit our Emergency Department.

What are the locations of your services?

We provide services at multiple locations including Montefiore New Rochelle Hospital, MMG New Rochelle Health Center, and Schaffer Extended Care Center.

What types of services do you offer?

We offer a variety of imaging services including CT scans, MRIs, ultrasound, 3D mammography, X-rays, and more.

What are your operating hours?

We are open Monday to Friday from 9:00 AM to 9:00 PM and Saturday from 9:00 AM to 5:00 PM.

Do you accept insurance?

Yes, we participate with over 50 health insurance plans including Medicare and United Healthcare.

Can I schedule an appointment on the same day?

Yes, we offer same day and next day appointments.

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