What types of treatments do you offer for accident-related injuries?

We provide a range of treatments including physical therapy, medication management, chiropractic care, and acupuncture, tailored to individual needs.

How can a medical doctor assist after a car accident?

A medical doctor plays a vital role in ensuring proper treatment and necessary documentation for insurance claims following a car accident.

Once I reach CHAM, where do I park?

There are a variety of parking options available including on-street and valet parking, as well as public garages.

What are my rights as a patient?

The 'Your Rights as a Hospital Patient in New York State' booklet explains your rights. Ask your nurse or call Customer Service for details.

How does CHAM protect my privacy?

CHAM adheres to HIPAA laws which protect your personal health information, including medical records and billing information.

Who can I talk to about complaints or concerns regarding my care at CHAM?

You can contact our Customer Service Department for any complaints, grievances or questions.

Where can I get help understanding my bill?

Your hospital bill includes all the treatments received. Ensure we have your correct insurance information to facilitate billing.

What are your visitor policies?

Our visitor policies are subject to change based on health guidelines, but we are committed to maintaining a safe environment for all patients and visitors.

Do you offer telemedicine services?

Yes, we offer telemedicine options for many of our services, allowing patients to consult with their healthcare providers from home.

Why are technicians using Gel?

Ultrasound Gel is used to create a bond between the skin and the ultrasound probe, which eliminates air between them, allowing ultrasound waves to pass effectively. It's hypoallergenic, clear, odor-free, and does not stain clothing.

Why do you need to fast for an Abdominal Ultrasound?

Fasting for 6 hours before an Abdominal Ultrasound is necessary to yield good quality images. Food and air in the intestines can obscure the view of organs. After fasting, the intestines are almost empty, allowing for better imaging.

Can a patient receive a copy of his or her test results?

Yes, patients can request a copy of their test results and detailed report when meeting with their physician to discuss the exam results.

I have a question about a bill/invoice, whom can I contact about this?

For billing inquiries, please call us at 201-541-1070 for assistance and information regarding your invoice.

How long does it take to receive test results?

Test results vary depending on the specific test but finalized reports are typically sent to the ordering physicians within 24-48 hours after the exam is completed.

How can I find a doctor?

You can use the 'FIND A DOCTOR' feature on our homepage to search for a physician based on specialty.

What should I do if I need to pay my bill?

You can pay your bill online through the 'PAY MY BILL' section on our website.

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