What types of services do you offer?

We offer comprehensive obstetric and gynecologic care, including midwifery services, prenatal care, and postpartum support.

Do you accept insurance?

Yes, we accept various insurance plans. Please contact our office to verify your specific coverage.

How can I access my patient portal?

You can access your patient portal on our website; simply click the 'Patient Portal' link at the top of the page.

What types of payments do you accept?

We accept most insurance, Medicare, Medicaid, and we have a sliding fee program for qualified families.

How can I enroll in low-income programs?

You can call our Certified Applications Counselor at (607) 423-1198 for assistance in enrolling in programs like Child Health Plus or Medicaid for Adults.

What types of services does Auburn Community Hospital provide?

Auburn Community Hospital offers a wide range of services including Imaging, Surgery, Nursing Care, and specialized departments like Orthopedics and Oncology.

How can I find out about upcoming events at the hospital?

You can check the News & Events section on our website for the latest information on events, press releases, and announcements.

Is there public access to your events?

Yes, most of our events are open to the public, and tickets can be purchased through our events calendar.

Do you offer appointment reminders?

Yes, we now offer text messaging for patient appointment reminders.

What services do you provide?

Our services include MRI, CT, low-dose CT, mammography, ultrasound, fluoroscopy, and more.

Do you have any financial assistance options?

We work with various insurance providers and offer payment plans. Please contact us for more information.

What are the office hours for booking appointments?

Our Syracuse Office is open Monday through Saturday from 9 AM to 7 PM, with specific hours on Wednesdays from 5 PM to 7 PM and Saturdays from 9 AM to 2 PM. The Clinton Office has the same hours on Saturdays and operates on Wednesdays from 4:30 PM to 7:30 PM.

Do you accept walk-in appointments?

No, our offices are open for appointments only. We do not accept walk-ins.

What services does New Hope Family Services provide?

New Hope Family Services offers services such as pregnancy tests, ultrasound confirmation, options consultations, pregnancy and parenting support, and adoption services.

Do you provide abortion services?

New Hope Family Services does not provide or refer for abortion services. All information is for educational purposes only.

What are your operating hours?

The center is open Monday to Wednesday from 9:00 AM to 4:30 PM, Thursday from 9:00 AM to 7:00 PM (by appointment only), and Friday from 9:00 AM to 4:30 PM.

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