What services do you offer?

We provide pregnancy testing, ultrasounds, parenting education, adoption information, and mental health support.

Do I need to make an appointment for an ultrasound?

Yes, it's advised to schedule an appointment to ensure availability.

Are your services confidential?

Absolutely, all services are provided in a confidential and supportive environment.

What should I know before scheduling an elective ultrasound?

Expectant mothers must be under prenatal care and have undergone a second trimester diagnostic ultrasound prior to scheduling an elective ultrasound.

Do you offer any discounts?

Yes, we offer discounts for military personnel and various special packages, including bundle pricing and gift certificates.

Can I bring family or friends to my ultrasound appointment?

Absolutely! We encourage family involvement and offer comfortable viewing areas for guests.

At Birth Choice Centers, we provide services and resources for those affected by unplanned pregnancies. Our services are caring, confidential, and respectful.

Is this an abortion clinic?

No, we do not provide or refer for abortions. However, we offer free pregnancy testing and first-trimester obstetric ultrasounds for diagnosis.

Do you offer pregnancy tests?

Yes, we provide pregnancy tests at no cost.

Do you give out diapers?

Yes, we can provide clients with essential items for their babies. Contact us to make an appointment.

Are my results private?

Yes, your personal information is confidential and handled according to industry standards.

What imaging services do you offer?

We offer MRI, CT scans, ultrasound services, X-rays, and DEXA scans.

What are your office hours?

Our office hours are Monday to Friday from 8:00 AM to 8:00 PM and Saturday from 8:00 AM to 4:30 PM.

Can I schedule an appointment online?

Yes, you can schedule an appointment through our patient portal or by contacting our scheduling department.

Do you accept walk-ins?

Yes, we do accept walk-in appointments for MRI, CT, and ultrasound if availability allows.

Do you have any special programs for screenings?

Yes, we offer an Osteoporosis Screening Program and a Lung Screening Program.

What is happening between Hoag and Blue Shield?

The contract between Hoag and Blue Shield of California for Medicare Advantage HMO members is set to expire on June 30, 2025, meaning Hoag will no longer be in-network for these members starting July 1, 2025.

Can I still go to Hoag in an emergency?

Yes, emergency care is always covered regardless of your network. You can visit any Hoag emergency department.

Can I keep my Hoag doctors and access to Hoag facilities?

It's possible through a Special Enrollment Period and by switching to a Medicare Advantage HMO plan that still includes Hoag.

What is included in the Mini Peek package?

The Mini Peek package includes a 15-minute session to capture stunning ultrasound images for just $55.

Are there any discounts available?

Yes, we offer a 10% discount on packages for clients who purchase two or more sessions, a 10% military and law enforcement discount with ID, and $5 off with a Facebook or Yelp check-in.

What insurance plans do you accept?

Back Bay Imaging participates in virtually all insurance plans. Our billing and insurance personnel are available to assist you with any questions.

Do you accept payment plans?

Yes. Our onsite financial counselors will be happy to discuss payment plans.

How accurate is the equipment used?

Back Bay Imaging maintains technologically advanced facilities. All equipment is state-of-the-art and undergoes rigorous, daily quality control checks to yield the highest degree of accuracy. In addition, we conduct frequent and regular preventive maintenance checks.

What exactly does a radiologist do?

Radiologists are medical doctors who have chosen to specialize in the field of imaging for the diagnosis and treatment of disease. The most important task of the radiologist is to interpret the data from your procedure and combine that information with the clinical findings of your doctor.

Do radiologists have special credentials?

Yes. All Back Bay Imaging radiologists are board certified or board-eligible by the American Board of Radiology, having completed a radiology residency and examinations, as well as maintaining ongoing educational programs. They also hold fellowships in subspecialties.

Will the radiologist meet with me during my test?

Not always. Your primary contact will likely be with the technologist who administers your exam. Some exams require direct supervision by a radiologist, while others are done by the technologist and reviewed afterward.

What is a technologist?

A technologist is specially trained to operate diagnostic imaging equipment and position patients for the clearest images. They work closely with the radiologist to present patient histories and preliminary films and ensure patient comfort.

Do technologists have special credentials?

Yes. Back Bay Imaging employs only licensed technologists.

Will I know the results of my exam before I leave?

Generally not. Typed results are sent to your physician within 1 to 2 days. A preliminary report is usually faxed the same day.

How will I get the results of my exam?

A transcribed report will be sent to your healthcare provider within two working days, and significant findings are generally communicated to your doctor before the final transcription.

What type of clothing should I wear for my exam?

Wear comfortable, metal-free clothing like sweat pants, T-shirts, or shorts. Depending on the area being scanned, you may need to change into a patient gown.

What services do you provide?

We provide breast care services including screening mammograms, breast ultrasounds, diagnostic biopsies, and genetic testing.

How can I access your services if I am uninsured?

Our mission is to serve underserved communities regardless of insurance status, and we work with various funding pools to assist those in need.

What are your operating hours?

We operate Monday through Friday from 9:00 AM to 5:00 PM, with Saturday hours from 9:00 AM to 1:00 PM.

What safety measures are in place due to COVID-19?

We are closely following CDC and WHO guidelines, enforcing a 'No Visitor' policy, and maintaining high standards of infection control.

What is Ga-68 PSMA PET/CT?

It's an emerging imaging modality used to improve the detection of prostate cancer lesions through PSMA-based radiotracers, currently under assessment.

What types of ultrasounds do you offer?

We offer 2D, 3D, 4D, 5D, and HD Live Silhouette ultrasounds.

What are your hours of operation?

We operate from 10 AM to 7 PM every day of the week by appointment only.

Do you offer same-day appointments?

Yes, same-day appointments may be available, please call us to confirm.

Where are you located?

Our office is located at 31568 Railroad Canyon Road, Suite 100, Canyon Lake, CA 92587.

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