What services do you offer?

We provide a wide range of healthcare services, including family practice, preventive care, behavioral health, diagnostics, and specialized referrals.

Are same-day appointments available?

Yes, we offer same-day appointments for those in need of immediate medical attention.

What assistance do you provide for patients who cannot pay?

We offer a sliding fee discount program based on family size and income to assist patients regardless of their ability to pay.

What types of imaging services do you provide?

We provide a range of imaging services including CT scans, PET/CT scans, MRI, ultrasound, and more.

How can I make a payment?

Payments can be made by contacting our billing department at 877-850-1243 or by mailing a payment to P.O. Box 1445, Indianapolis, IN 46206-1445.

Where are your locations?

We have outpatient centers at Blount Memorial Breast Health Center in Maryville and East Tennessee Medical Group in Alcoa, as well as our main facility at Blount Memorial Hospital.

Who can I contact for medical records?

For medical records, please contact the facility where services were provided; for billing records, you can use ChartSwap at www.ChartSwap.com.

What services do you offer?

We provide STI testing, pregnancy support services, healing after abortion, free pregnancy testing, and ultrasound examinations.

Do I need to schedule an appointment for ultrasound examinations?

Yes, we recommend scheduling an appointment to ensure you receive your examination at your preferred time.

Are your services free?

Many of our services, including pregnancy testing and counseling, are offered at no cost.

What resources are available for men?

We offer specialized men's support resources to help partners through the pregnancy process.

What services does Tennova Turkey Creek offer?

Tennova Turkey Creek offers a wide range of services including Bariatric Weight Loss, Cancer Care, Diagnostic Imaging, Orthopedic Services, and Women's Health among others.

How can I schedule an appointment?

You can schedule an appointment online through the Tennova Turkey Creek website or by calling the clinic directly.

Is there a patient portal available?

Yes, patients can access their medical information on demand through the patient portal.

What is an elective prenatal ultrasound?

Elective prenatal ultrasounds are designed for bonding between parents and their unborn baby, providing realistic images, not as a substitute for medical diagnostics.

Does this take the place of an ultrasound at my doctor's office?

No, it is important to continue regular medical ultrasounds as ordered by your healthcare provider.

How is this different than the ultrasound performed by my Doctor?

Medical ultrasounds focus on diagnosing issues, while our sessions create a relaxed environment for bonding and better images.

Yes, extensive studies show that ultrasound poses no harm to the mother or baby.

Do I need an appointment?

Yes, appointments are mandatory for all services.

How long does the session take?

All sessions are scheduled for 45 minutes, with the ultrasound lasting approximately 25-30 minutes.

When should I schedule my ultrasound?

For the best images, scheduling between 26-35 weeks is recommended.

Will I always get a beautiful picture of my baby?

While we strive for this, sometimes baby positions may hinder capturing perfect images.

Can my family join me?

Absolutely! We recommend inviting family and friends to share this experience.

Are you able to tell the sex of the baby?

Yes, we can often determine gender, but it depends on fetal position and development.

Is the ultrasound covered by my Medical Insurance?

No, as an elective procedure, it is not covered by insurance and is paid out-of-pocket.

What type of equipment do you use?

We use the GE Voluson 730 Expert, a top-of-the-line machine for ultrasounds.

What is your redo policy?

We offer one free redo appointment if we cannot capture clear photos due to baby position.

What specialties do you offer?

We specialize in high-risk pregnancy management, maternal-fetal medicine, and genetic counseling.

What services are provided for new patients?

New patients can access our ultrasound services, diagnostic testing, and genetic counseling.

What should I do if I have a question about my medical care?

Current patients can call our Nurse Line at 865-263-2400 (Option #3) during normal business hours.

What are the new patient forms?

New patient forms are optional paperwork that you can complete ahead of your appointment to expedite your visit and limit exposure to COVID-19.

What should I expect during my treatment?

You can download a handout that details what to expect during treatments at ETVC.

What are the post-care instructions for my treatment?

After your appointment, our staff will provide post-care instructions specific to your treatment.

What services does Summit Medical Group provide?

Summit Medical Group offers a wide range of services including primary care, diagnostic imaging, mammography, ultrasound, and various specialty clinics.

How can I access the patient portal?

You can access the patient portal through the Summit Medical Group website to schedule appointments, view test results, and more.

What imaging services do you offer?

We offer a wide range of imaging services, including X-rays, MRI, Ultrasound, Mammography, and Interventional Procedures.

Do you accept walk-in patients for X-rays?

Yes, we accept walk-in X-ray appointments if ordered by a physician.

What are your business hours?

Our operating hours are Monday to Friday from 8:00 AM to 5:00 PM.

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