What services does Tower Health provide?

Tower Health provides a wide range of medical services including urgent care, primary care, specialty care, and diagnostic services.

How can I schedule an appointment?

You can schedule an appointment through the MyTowerHealth app or by calling our general appointment number.

What services do you offer?

We provide full-scope midwifery care, prenatal visits, childbirth education, and women's health services. Newborn care and lactation consultations are also available.

Are you affiliated with any hospitals?

Yes, we continue care at an affiliated hospital when necessary.

Can I have a birth at your center?

Yes, we offer births at our licensed and accredited birth center as well as in-home births.

What are your hours of operation?

Our operating hours are Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 10:00 AM to 3:00 PM.

What are the most common pregnancy symptoms?

The most common symptom of pregnancy is a missed period, alongside others like tender/swollen breasts, nausea, fatigue, mood swings, and frequent urination.

How much will my appointment cost?

All our services are offered completely free of charge. No proof of insurance is required.

Do I need an appointment?

While walk-ins are welcome, we recommend making an appointment online for your convenience.

Is my appointment completely confidential?

Yes, we adhere to a strict confidentiality policy to ensure all shared information remains private.

What services does LC Medical offer?

LC Medical provides cost-free services including holistic reproductive health information, pregnancy services, ultrasounds, and support for unplanned pregnancies.

Are the services at LC Medical confidential?

Yes, all services provided by LC Medical are confidential.

What are the hours of operation for LC Medical in Kutztown and Hamburg?

In Kutztown, LC Medical operates Monday, Tuesday, and Thursday from 11:00 AM to 5:00 PM, and in Hamburg, they operate Monday, Wednesday, and Friday from 10:00 AM to 4:00 PM.

What types of imaging services do you offer?

We provide a comprehensive range of imaging services including ultrasound, mammography, cardiovascular imaging, neuro-interventional radiology, and pediatric imaging.

How can I schedule an appointment?

You can schedule an appointment by calling our central scheduling at 888-402-5846.

Do you accept my insurance?

Yes, we accept most commercial and group insurance plans, PPOs, Workers Comp, LOP, PIP, and Medicare.

What if you are not on my insurance plan?

If we are not a participating provider on your insurance plan, we will still accommodate your in-network benefits and honor your in-network deductible and co-pay percentages for your MRI.

What if I do not have insurance?

We can arrange a flexible payment plan that includes a down payment and a monthly minimum payment for your MRI scan.

Do you file my secondary insurance after my primary insurance or Medicare covers the principal charges?

Yes, we will file your primary insurance as a courtesy. Just ensure you provide all your insurance information at your appointment.

Do you accept PIP (Personal Injury Protection) cases?

Yes, we accept PIP cases, and patients must sign an assignment of benefits for the PIP check to be sent directly to us.

What do I do when I receive the Explanation of Benefits (EOB) from my insurance?

When you receive your EOB, don't be alarmed if we are not an in-network provider; we will adjust your statement accordingly and inform you of the amount you owe.

Do you accept credit cards?

Yes, we accept all major credit cards including American Express, MasterCard, Discover, and Visa.

Do you accept Workers Comp?

Yes, we accept all Workers Comp claims with the appropriate authorization.

How long does it take for my insurance company to respond or pay for my MRI claim?

Typically, it takes about 45 days for the insurance company to respond to a claim.

How do I know if I’m pregnant?

Symptoms can vary among women; common indicators include nausea, tender breasts, spotting, fatigue, food aversions, cramping, and mood swings. For confirmation, you can use our lab-quality pregnancy test.

How much will my appointment cost?

All services provided are completely free and confidential, with a commitment to serving our clients with compassion.

Do you allow walk-ins?

Yes! Walk-ins are welcome at any location during regular hours; we recommend filling out a contact form prior to arrival for quicker service.

Can I bring someone with me?

Absolutely! You are welcome to invite a friend, family member, or partner for support during your visit.

How do I make an appointment?

To set up an appointment, please fill out our contact form and our team will respond promptly to arrange a convenient time.

Will my information be kept confidential?

Yes, all personal information is kept confidential, and services are provided discreetly.

Do you accept my insurance?

We accept most commercial and group insurance plans, including PPOs, Workers Comp, PIP, and Medicare.

What if you are not on my insurance plan?

If we are not a participating provider, we will honor your in-network benefits, accommodating your deductible and co-pay percentages.

What if I do not have insurance?

We can arrange a flexible payment plan with a down payment and a monthly minimum to cover your MRI scan.

Do you file my secondary insurance?

Yes, we will file your primary insurance and, if we have your information, we will also file with your secondary for any remaining charges.

Do you accept Personal Injury Protection (PIP) cases?

Yes, we do accept PIP cases, provided that patients sign a PIP assignment of benefits.

How long does it take for my insurance company to respond to my MRI claim?

Typically, it takes about 45 days for the insurance company to respond after billing.

Do you accept credit cards?

Yes, we accept all major credit cards including American Express, MasterCard, Discover, and Visa.

Do you accept Workers Comp?

Yes, we accept Workers Comp claims with proper authorization.

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