How soon can I book an appointment?

You can often schedule appointments for the same day you call. Our centers offer extended hours, including early mornings, evenings, and weekends, allowing us to accommodate your schedule as best as possible.

What if I am unable to keep my appointment?

If you cannot keep your appointment, please notify the clinic, and we will inform your physician and reschedule your examination. If transportation issues arise, we can assist in making arrangements.

Will I need a driver?

Some procedures may require a driver for your safety, especially if sedation or anesthetics are administered. You will be informed when you make your appointment if a driver is necessary.

How do I prepare for my exam?

Preparation instructions for specific procedures can be found on our services page. For further questions, please contact our staff.

Why do I need to be at the center at least 15 minutes before my exam time?

Arriving 15 minutes early allows for check-in and helps avoid delays. Please bring all necessary insurance information, a valid photo ID, and a physician's referral.

What type of clothing should I wear for my exam?

Wear comfortable, metal-free clothing like sweatpants or a T-shirt. You may need to change into a gown or scrubs depending on the procedure.

What if I still have questions prior to my exam?

A qualified technologist will be available to answer any questions before your exam. You can also call your local center with any immediate concerns.

What type of MRI machine is right for me?

Typically, your physician will choose which MRI to send you for. If you have specific needs like claustrophobia or require a standing position, Open or Upright Open MRIs may be more appropriate.

An Open MRI provides a less claustrophobic experience, allowing patients to see their surroundings and offering more airflow than traditional MRIs.

What is an Upright Open MRI?

An Upright Open MRI allows you to be in a seated or standing position, providing the option to image the area where you're experiencing pain.

What could disqualify me from having an MRI scan?

Conditions such as having metal in your body, implanted medical devices, pregnancy, or certain health issues should be reported to our staff before your MRI.

When will the results of my examination be available?

Results are typically available shortly after your exam. Your referring physician will receive the report usually within 24 hours.

How will I get my results of my diagnostic study?

Your referring physician will have the report from our radiologist typically within 24 hours after your scan.

May I get a copy of my films?

Your films or CD will be sent to your physician, who can provide them to you. There may be a nominal charge for additional copies.

How long are my records kept on file?

Your records are maintained in accordance with state laws, usually for a minimum of five to seven years.

I have a question about my statement who do I contact for information?

For questions related to your statement or Explanation of Benefits, please contact our Billing Department through our online contact form.

What do I need to bring with me to facilitate the payment process?

To ease the payment process, bring your complete insurance information, a valid photo ID, and any necessary documents related to workers compensation or auto accident claims.

I don't have medical insurance. Can I get a price quotation on my procedure?

Yes, if you're uninsured or need financial assistance, please call the clinic where you wish to schedule your appointment for an estimated price and discuss payment options.

Do you accept my insurance plan?

We participate in most insurance plans and accept various programs including workers compensation and PIP. Patients experiencing financial hardship may qualify for discounts or payment plans.

What if you are not contracted with my personal health insurance plan?

We accept your in-network benefits even if we're not contracted with your insurance provider, and will notify them accordingly.

Do I need pre-authorization from my health care policy or plan?

Some plans require pre-authorization before service. Check with your provider to see if this is necessary.

Do you file secondary claims as well as primary ones?

Yes, we file both primary and secondary claims.

How does the insurance verification process work?

We contact your insurance provider to confirm your benefits and ensure the co-insurance portion is honored.

Am I responsible for the patient portion reflected on my Explanation of Benefits (EOB) from my insurance carrier?

The EOB may not represent your final balance. You will receive a statement from us providing the actual amount owed.

What imaging services do you provide?

We offer a full range of imaging services, including MRI, CT/CT Angiography, Digital X-Rays, I-Cat 3D Mammography, Ultrasound, and Bone Density Scans.

How quickly can I get my MRI results?

We provide a same-day turnaround time for regular readings and a 2-hour turnaround for STAT requests.

Do you accept insurance?

Yes, we accept most major health insurances, workers compensation, auto insurance, and we offer affordable options for self-pay patients.

Can I schedule an appointment on the weekend?

Yes, we are open on Saturdays by appointment only from 9:00 AM to 2:00 PM.

What types of ultrasounds do you offer?

We offer a wide range of ultrasound services including abdominal, breast, carotid, echocardiogram, fertility, pelvic, renal artery, thyroid, and venous ultrasounds, among others.

What are your business hours?

Our Duluth location is open Monday through Friday from 8:30 AM to 5:30 PM, and Saturday from 8:30 AM to 3:30 PM. We are closed on Sundays.

Can I get results on the same day?

Yes, you can expect to receive your results within 24 hours, often even sooner.

Why do I sometimes get two bills for my procedure or imaging exam?

If you were seen at a hospital location or hospital imaging center, you will receive two bills: one from the facility where you received your exam and another from Athens Radiology for the interpretation made by our radiologist.

Who do I contact if I have questions about my bill?

For bills before 2/20/24, please call our office at 706-850-5001. For bills after 2/20/24, call 800-666-1816 or visit https://msn.click2pay.us/console/auth.

Do I need an appointment for a visit?

No appointment is necessary, you can walk in anytime. However, you can schedule an appointment if you prefer.

What insurance do you accept?

We accept self-pay options, so not having insurance should not be a problem. It's all about your health!

How can I join your mailing list?

You can join our mailing list by filling out the form on our website to receive the latest updates and news.

What services do you offer?

We offer a range of services including medical care, chronic care management, mental health services, lab and X-ray services, and ultrasound services.

What services does Compass Women's Clinic of Athens offer?

Compass Women's Clinic of Athens provides free pregnancy services, including pregnancy confirmation, ultrasound exams, STI testing, and treatment options.

Does Compass Women's Clinic of Athens provide abortion services?

CWC does not provide abortion services, referrals for abortion, or extended OB/GYN care.

Can I make an appointment online?

Yes, you can make an appointment by calling 706-707-6464.

What services does Athens OBGYN offer?

Athens OBGYN offers a range of services including preventive care, gynecology, obstetrics, gynecological surgery, and postpartum care.

What should I expect during my first visit?

During your first visit, you will receive a comprehensive evaluation by one of our OBGYNs, including discussing your medical history and any concerns you may have.

What services does Abundant Life Healthcare provide?

We offer a wide range of women's health services including annual exams, pregnancy care, abnormal uterine bleeding management, hormone therapy, and aesthetics.

What are the clinic's operating hours?

Our clinic is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturday and Sunday.

What services do you offer?

We offer a range of services including obstetrics, gynecology, infertility treatments, mammography, ultrasounds, and cosmetic procedures.

What are your office hours?

Our office hours are Monday to Thursday from 8:00 AM to 5:00 PM and Friday from 8:00 AM to 2:00 PM.

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