How can I help reduce the wait time at the hospital?

Pre-register by contacting the registration department before your service. Bringing your insurance card, photo ID, and physician's order will also help.

Why do I need to bring my insurance card to each visit?

We need the most current information about your insurance coverage to file claims accurately.

Why do I have to answer the same questions each time I am registered?

These questions are necessary to comply with insurance company requirements and to keep accurate records.

Why am I asked to pay my co-payment and deductible on the day of service?

We aim to provide clarity on your insurance benefits and discuss payment options before your service.

Payments can be made via cash, check, or credit cards including VISA®, Mastercard®, American Express®, and Discover®.

Do I need a referral?

Yes, if you have an HMO plan, a referral from your primary care physician is required prior to the service.

What are my responsibilities for Outpatient Testing/Surgery?

You will discuss the procedure and required paperwork with staff, including financial responsibilities for co-pays.

What if my child needs Outpatient Surgery?

A parent or legal guardian must accompany minors and is responsible for payment.

Who can I speak to if I have questions?

Contact our Patient Accounts department at (770) 267-1763 during business hours.

What does 'Provider-Based' designation mean?

This Medicare status means the hospital complies with specific regulations, resulting in two separate bills.

What services do you offer?

We offer a variety of services including preventative health screenings, urgent care, ultrasound, cryotherapy, IV therapy, and more.

How do I schedule an appointment?

You can schedule appointments online through our patient portal or by calling our office directly.

Why do I sometimes get two bills for my procedure or imaging exam?

If you were seen at a hospital location or hospital imaging center, you will receive two bills: one from the facility where you received your exam and another from Athens Radiology for the interpretation made by our radiologist.

Who do I contact if I have questions about my bill?

For bills before 2/20/24, please call our office at 706-850-5001. For bills after 2/20/24, call 800-666-1816 or visit https://msn.click2pay.us/console/auth.

What services does Compass Women's Clinic of Athens offer?

Compass Women's Clinic of Athens provides free pregnancy services, including pregnancy confirmation, ultrasound exams, STI testing, and treatment options.

Does Compass Women's Clinic of Athens provide abortion services?

CWC does not provide abortion services, referrals for abortion, or extended OB/GYN care.

Can I make an appointment online?

Yes, you can make an appointment by calling 706-707-6464.

What services does Athens OBGYN offer?

Athens OBGYN offers a range of services including preventive care, gynecology, obstetrics, gynecological surgery, and postpartum care.

What should I expect during my first visit?

During your first visit, you will receive a comprehensive evaluation by one of our OBGYNs, including discussing your medical history and any concerns you may have.

What is an elective prenatal ultrasound?

Elective prenatal ultrasounds allow expectant parents to bond with their unborn baby through 2D, 3D, and 4D images. These sessions should be done after a medical ultrasound has already been performed.

Does this take the place of an ultrasound at my doctor’s office?

No, elective ultrasounds are not substitutes for medical ultrasounds. A prior medical ultrasound is necessary to confirm gestational health.

Is it safe? Are there any risks to me, or my baby?

Research over 35 years indicates that ultrasounds pose no harm to mothers or babies when proper guidelines are followed.

Do I need an appointment?

Yes, appointments are necessary for all services.

Are you able to tell the sex of the baby?

In most cases, we can determine the baby's sex, but it depends on the baby's position.

Is this ultrasound covered by insurance?

No, elective ultrasounds are generally not covered by insurance and are paid out of pocket.

How long does the ultrasound take?

The session lasts between 5 to 25 minutes, depending on the chosen package.

How far along should I be before I have a 4D ultrasound?

We recommend scheduling a 4D ultrasound between the 26th and 34th week of pregnancy for the best results.

Will I always get a beautiful picture of my baby?

While we strive for great images, factors like the baby's position can impact clarity.

Can I bring my family and friends?

Yes! We encourage you to share this experience with loved ones.

What kind of ultrasound equipment do you use?

We use the GE Voluson E8, known for its superior quality in 2D, 3D, 4D, and HD ultrasound.

What are your office hours?

Our office is open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 12:30 PM.

Do you accept insurance?

Yes, we accept a variety of insurance plans. Please contact our office for more detailed information regarding your specific plan.

What should I bring for my first visit?

For your first visit, please bring your insurance card, a valid ID, and any medical records related to your healthcare background.

Is there a waiting list for appointments?

It can vary depending on the time of year. We recommend scheduling your appointments well in advance for the best availability.

What services do you provide?

We offer a wide range of mobile ultrasound services including cardiac ultrasounds, vascular ultrasounds, echocardiograms, and radiological ultrasounds.

What are your business hours?

We are open Monday to Friday from 8:00 AM to 5:00 PM, and we are closed on Saturday and Sunday.

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