What services do you offer?

We provide X-Ray, Ultrasound, Bone Mineral Density testing, Mammography, and Vascular Ultrasound.

Are walk-in X-Ray services available?

Yes, regular walk-in X-Ray services are available during our operating hours.

What are your business hours?

We are open Monday from 8 AM to 8 PM, Tuesday from 8 AM to 6 PM, Wednesday to Friday from 8 AM to 5 PM, and Saturday from 8 AM to 3 PM. We are closed on Sundays.

What makes CVDC different?

At Credit Valley Diagnostic Centre, our commitment to delivering high-quality healthcare is our top priority. We consistently upgrade our diagnostic imaging technology and partner only with highly experienced radiologists to ensure the best possible care for our patients.

Can I access my images and reports online?

Yes, patients can create an account on our PocketHealth platform to access their imaging history securely and share results with their care providers easily.

Can I get a paper copy of my report/CD of my exam?

We no longer provide imaging records via CD. However, patients can access their imaging records through secure online access.

What services do you offer?

We provide a wide range of services including vascular ultrasound, musculoskeletal ultrasound, obstetrical ultrasound, gynecological imaging, diagnostic x-rays, bone mineral densitometry, and echocardiograms.

Do I need an appointment?

While we accept walk-ins for X-rays, it is recommended to book an appointment for ultrasound services to ensure availability.

What languages do you offer services in?

Our staff provides services in English, Mandarin, Cantonese, French, and Farsi.

What safety measures are in place during the COVID-19 pandemic?

We ask that all patients arrive wearing masks, and our staff will be in full protective gear to ensure the safety of everyone.

Can I pick up my images to take to my doctor or specialist?

If your physician or a specialist requests that you bring a copy of your images, please contact us at least 24 hours in advance, and we will prepare a CD/DVD for you. We can also send copies of your report directly to another physician or specialist with your consent.

How can I renew my OHIP card?

For information on changing or renewing your health card, please refer to the official OHIP website.

Why can't the technologist tell me what they see?

Technologists are not legally permitted to disclose results; a doctor who specializes in interpreting these tests must read the examination.

How long does it take for my doctor to get the results?

Your doctor will typically receive the results of your test within 3-4 business days, if not sooner.

I was told not to eat or drink anything before my test. Can I take my medication?

If you have any medications you are concerned about, especially if you are diabetic, please inform the receptionist during your appointment booking.

How long will my test take?

Most tests take less than half an hour to complete, although some specific tests may take longer. It's advisable to check with the receptionist or technologist for a more accurate timing based on your examination.

Why do I need to book an appointment for some tests?

Certain tests require appointments due to necessary preparations or to ensure that specialized equipment and staff are available.

Why do you need to see my health card at every visit?

Your OHIP card is essential for processing payments for your tests. We need to verify your information at every visit to ensure proper reimbursement.

Why do I need to bring my requisition if I've already booked the appointment?

The requisition is a legal order from your doctor, and without it, we cannot perform any tests.

Why do I have to pay for my report ordered by my Chiropractor?

Reports requested by chiropractors are not covered by OHIP. This fee compensates the radiologist for their expertise in interpreting the imaging and preparing the report.

Do I need a requisition to make an appointment for a mammogram?

You can self-refer for mammograms at age 40, with no need for a referral. This service is covered by OHIP.

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