What services do you provide?

We specialize in MRI, MRA, Breast MRI, Prostate MRI, MRI-Guided Breast Biopsy, and Arthrography.

How can I schedule an appointment?

You can request an appointment online or call our office directly at (866) 244-2938.

What are your business hours?

Our facility is open Monday through Friday from 8:00 AM to 8:00 PM and on Saturday and Sunday from 8:00 AM to 5:00 PM.

Do you accommodate patients with anxiety or claustrophobia?

Yes, we offer a wide-bore MRI that is designed for patients with anxiety or claustrophobia.

Yes, ultrasound has been used safely in obstetrics for over 35 years, with no harmful effects reported.

Should I make an appointment in advance?

Yes, it is recommended to schedule your ultrasound appointment as soon as possible, especially for popular weekend and evening time slots.

What if I am not satisfied with my images?

While we cannot guarantee image quality similar to what you may have seen elsewhere, each location has its individual policies regarding this.

Will I be able to leave with package materials I purchased?

Yes, you will receive a DVD or video of your session, along with all images and video clips stored on a CD, plus color and black/white copies.

Does Prenatal Peek® offer gender determination?

Yes, our trained sonographers provide gender determination as part of all packages, but sometimes the baby's position may affect this.

Do I need a note from my doctor?

Yes, potential clients must have the approval from their physician or midwife, who should be aware of your elective ultrasound session.

Who conducts the ultrasound sessions?

All ultrasound sessions are conducted by registered and qualified sonographers, ensuring you receive the best imaging possible.

Will you provide measurements of the baby or establish a due date?

No, we do not provide measurements or due dates as we are an optional service and recommend consulting your healthcare provider.

What makes Prenatal Peek® unique?

We create a personalized and warm atmosphere for ultrasound sessions, making it an enjoyable experience for parents and their guests.

What financial assistance is available for patients?

Loma Linda University Medical Center (LLUMC) offers financial assistance programs for uninsured or underinsured patients to help with their hospital bills. Assistance levels vary based on family income, with options for free care for those at or below 200% of federal poverty guidelines.

How can I apply for financial assistance?

Patients can apply for financial assistance through the Financial Assistance Application available at any Admitting or Registration desk throughout the facilities, or they can request an electronic version via email.

What does the financial assistance program cover?

The Financial Assistance Program covers emergency and medically necessary services provided at LLUMC, helping to ensure care for individuals who cannot afford their medical bills.

Are there language assistance services available?

Yes, LLUMC offers language assistance for patients needing support in their preferred language, and services for individuals with disabilities, free of charge.

How can I contact the billing department for questions?

For billing inquiries, patients can call the Billing department at 909-651-4177.

What types of imaging services do you offer?

We provide a wide range of diagnostic services including X-rays, ultrasounds, CT scans, MRIs, mammograms, biopsies, and more.

Do you accept insurance?

Yes, we accept all major insurances and authorizations are valid at any of our locations.

What should I expect during an MRI?

MRI exams typically last between 30-45 minutes and are performed in a safe environment with no radiation. We accommodate patients with claustrophobia.

What imaging services do you provide?

We offer a variety of imaging services including Aquilion ONE CT scans, X-rays, ultrasounds, fluoroscopy, breast screening, MRI, bone density examinations, and low-dose lung CT.

Do you accept health insurance?

Yes, we accept most health insurance plans including HMO and PPO, as well as cash, checks, or credit card payments.

Where are your locations?

We have two locations: our main office is in Monterey Park and another in Alhambra.

What imaging services do you offer?

We offer a wide range of imaging services including MRI, CT scans, digital X-ray, digital mammography, ultrasound, and DEXA scans.

Do I need to schedule an appointment?

While appointments are encouraged, we also accept walk-ins for X-ray studies during operational hours.

What are your payment options?

We accept most insurance plans and offer flexible payment options for those without insurance.

What services do you provide?

We specialize in providing pregnancy confirmations, ultrasound services, and support for women and families before, during, and after pregnancy.

Do you perform abortions?

No, we do not provide, offer, or refer for abortions.

Are your services free?

Yes, all of our services are provided free of charge without income or insurance requirements.

What should I do if I think I am pregnant?

We recommend scheduling an appointment for a urine pregnancy test, followed by an ultrasound to confirm viability.

What is the startup cost for starting an ultrasound business?

The startup package, known as THE BUSINESS STARTER, is priced at $10,000, which covers all essential training and resources for launching a 3D/4D ultrasound business.

How long does it take to complete the training program?

The training program lasts three days and includes both theoretical and practical components to prepare you for daily operations.

Are there any requirements for starting a business with Unique Ultrasound Redlands?

Yes, you must be at least 150 miles away from Temecula or Redlands to qualify for the business setup services.

What are the business hours at Unique Ultrasound Redlands?

The center operates from 8:00 AM to 8:00 PM on weekdays and 10:00 AM to 5:00 PM on Sundays.

An IPA, or Independent Physicians Association, is a group of physicians who contract with health plans and hospitals to provide comprehensive care to members of Health Maintenance Organizations (HMO). HMO members select a Primary Care Physician (PCP) from the IPA network who coordinates their healthcare services.

Anyone with HMO insurance is eligible to join an IPA.

How do I become an Alpha Care Medical Group member?

To join Alpha Care Medical Group, please refer to the 'How to join Alpha Care Medical Group' page on our website or call our customer service at 626-282-0288.

What are the hours of operation for Alpha Care Medical Group?

The member service center operates Monday to Friday from 9 AM to 5 PM, and the general operation hours are Monday to Friday from 8:30 AM to 5 PM.

What do I do in case of a medical emergency?

For life-threatening emergencies, dial 911. For non-life-threatening situations, contact one of our contracted After Hours Urgent Care Centers.

What if I need to see a physician after hours?

Alpha Care Medical Group provides several After Hour Care Centers for members in need of medical assistance outside usual office hours.

How do I choose or change my family doctor?

You need to select a designated Primary Care Physician (PCP) within the IPA network when enrolling in a HMO plan. To change your PCP, contact your Health Plan.

A copay varies based on the type of insurance and is specified in the insurance policy. Contact your insurance carrier for specific copayment details.

What is an authorization?

Authorization is the approval needed from your primary care physician to see a specialist.

What happens when my authorization gets denied?

Contact customer service at 626-282-0288 for complete details on why an authorization may be denied.

Why did I receive a bill?

You might receive a balance bill if you were seen by a non-contracted provider. This balance generally should not be your responsibility as it requires reprocessing.

I just turned 65 and have questions about Medicare. What should I do?

Congratulations! We recommend contacting us for details on Medicare and our educational seminars. Call 626-282-0288 for guidance.

Does Alpha Care Medical Group have contracted Medicare Plans?

Yes, Alpha Care Medical Group contracts with MAPD plans, offering Medicare Advantage and Prescription Drug Plans, along with CalMediConnect.

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