Is the SiMPLi device waterproof? Can it be submerged or soaked?

The SiMPLi device is water resistant, allowing for short-term exposure to fluids without damage. However, it should not be soaked in any fluid for extended periods, as submersion beyond the connector can lead to damage.

Where can I find the serial number of my SiMPLi device?

The serial number is located on the label at the USB connector end of the device. If the label is missing, connect the probe to a computer, open the software, and you can find the serial number in the Help/About menu.

How do I clean the SiMPLi device?

You can use any hospital-grade cleaning or sterilization solutions typically used for medical devices according to standard cleaning guidelines.

What are the minimum system requirements to run SiMPLi software?

You need Windows 7 or 10, a minimum processor of 2.5 GHz (or 1.6 GHz if i5), 4 GB of RAM, a USB 2.0 port, and a minimum display resolution of 1024x600.

Can the software run on a Mac?

Yes, if you have installed dual-boot software like Fusion or VMWare, the software can run on a Mac.

How do I import images saved in the software into my EMR or PACS?

Most EMRs and PACS have an 'Import File' function to import JPG files. Patient information and results are saved as JPGs and can also be copied and pasted into the EMR.

What should I do if I encounter a 'Missing Folder Error' message?

If you are using VISTA, install the software as 'Administrator' by right-clicking the installation program and selecting 'Run as Administrator'. You only need to do this for the first installation.

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