What is happening between Hoag and Blue Shield?

The contract between Hoag and Blue Shield of California for Medicare Advantage HMO members is set to expire on June 30, 2025, meaning Hoag will no longer be in-network for these members starting July 1, 2025.

Can I still go to Hoag in an emergency?

Yes, emergency care is always covered regardless of your network. You can visit any Hoag emergency department.

Can I keep my Hoag doctors and access to Hoag facilities?

It's possible through a Special Enrollment Period and by switching to a Medicare Advantage HMO plan that still includes Hoag.

What insurance plans do you accept?

Back Bay Imaging participates in virtually all insurance plans. Our billing and insurance personnel are available to assist you with any questions.

Do you accept payment plans?

Yes. Our onsite financial counselors will be happy to discuss payment plans.

How accurate is the equipment used?

Back Bay Imaging maintains technologically advanced facilities. All equipment is state-of-the-art and undergoes rigorous, daily quality control checks to yield the highest degree of accuracy. In addition, we conduct frequent and regular preventive maintenance checks.

What exactly does a radiologist do?

Radiologists are medical doctors who have chosen to specialize in the field of imaging for the diagnosis and treatment of disease. The most important task of the radiologist is to interpret the data from your procedure and combine that information with the clinical findings of your doctor.

Do radiologists have special credentials?

Yes. All Back Bay Imaging radiologists are board certified or board-eligible by the American Board of Radiology, having completed a radiology residency and examinations, as well as maintaining ongoing educational programs. They also hold fellowships in subspecialties.

Will the radiologist meet with me during my test?

Not always. Your primary contact will likely be with the technologist who administers your exam. Some exams require direct supervision by a radiologist, while others are done by the technologist and reviewed afterward.

What is a technologist?

A technologist is specially trained to operate diagnostic imaging equipment and position patients for the clearest images. They work closely with the radiologist to present patient histories and preliminary films and ensure patient comfort.

Do technologists have special credentials?

Yes. Back Bay Imaging employs only licensed technologists.

Will I know the results of my exam before I leave?

Generally not. Typed results are sent to your physician within 1 to 2 days. A preliminary report is usually faxed the same day.

How will I get the results of my exam?

A transcribed report will be sent to your healthcare provider within two working days, and significant findings are generally communicated to your doctor before the final transcription.

What type of clothing should I wear for my exam?

Wear comfortable, metal-free clothing like sweat pants, T-shirts, or shorts. Depending on the area being scanned, you may need to change into a patient gown.

What services do you provide?

We offer a range of services including pregnancy care, ultrasound, hormone replacement therapy, infertility treatment, and more.

What insurance plans do you accept?

We accept all PPO insurance plans and some HMO plans. Please check with us regarding your specific provider.

How can I book an appointment?

You can book an appointment online or call our office directly.

What services do you offer?

We offer a range of imaging services including MRI, CT scans, ultrasounds, mammography, and bone density testing.

How can I schedule an appointment?

You can schedule an appointment by calling us at (714) 842-5337 or by using the online appointment scheduling feature on our website.

What are varicose veins?

Varicose veins are a condition characterized by twisted, enlarged veins that can be painful and visually unappealing. They occur when valves in the veins fail, leading to blood pooling.

How can I prevent deep vein thrombosis (DVT) during long flights?

To prevent DVT, it's advisable to stay hydrated, move around during the flight, and perform exercises while seated to stimulate circulation.

What is the FlowTriever®?

The FlowTriever® is a mechanical thrombectomy device used to treat pulmonary embolism and is available at VESA-LA as the first in Los Angeles County.

What is the Elite+ laser treatment?

The Elite+ laser treatment is a procedure that targets varicose and spider veins using pulses of light to damage the veins and cause them to shut down, which are then naturally processed and removed by the body.

How long does the treatment take?

The treatment typically takes less than 30 minutes to complete.

How many treatments will I need?

Multiple treatments are often required, but patients can usually see full results in about six weeks.

What types of imaging services does Centinela Radiology offer?

We provide various imaging services including MRI, CT scans, ultrasounds, and X-rays.

Do you accept insurance?

Yes, we accept a variety of insurance providers, and we also offer payment plans for those who require it.

How can I schedule a consultation?

You can schedule a consultation by calling us at (888) 598-8819 or filling out the appointment form on our website.

What services are offered at Downey Breast Center?

Downey Breast Center provides a range of services including mammograms, breast ultrasounds, breast biopsies, and genetic testing.

What are the business hours?

Our business hours are Monday-Thursday 8:00 AM - 4:30 PM and Friday 9:00 AM - 2:00 PM. We are closed on Saturdays and Sundays.

Do you accept insurance?

Yes, we accept all insurance and assist with authorization where necessary.

What should I expect during my first visit?

During your first visit, you will receive a thorough evaluation from our staff, including a breast exam. Dr. Faiz will discuss your risk factors and provide resources on self-examination.

What are the clinic hours?

Our clinic is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturday and Sunday.

Do you accept walk-ins?

Yes, we offer walk-in services at our urgent care clinic without requiring an appointment.

What services do you offer?

We provide a variety of services including in-house laboratory testing, physical exams, urgent care, vaccinations, ultrasounds, and more.

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