What services do you offer?

Hey Baby Ultrasound offers 3D and 4D ultrasound services, including gender determination and heartbeat recording.

When is the best time for a 3D ultrasound?

The best time for a 3D ultrasound is typically between 28 and 34 weeks of pregnancy for optimal imaging.

What should I bring to my appointment?

Expecting parents should bring their ID, insurance information, and any relevant medical records.

Are the ultrasounds safe?

Yes, our ultrasounds are safe and non-invasive, utilizing advanced technology.

What support does Verasonics offer for their products?

Verasonics provides a one-year warranty on products, 8 hours of remote technical support, customer training, and access to the Verasonics Community Portal for resources.

How can I contact technical support?

You can reach technical support via email at support@verasonics.com. Include your system serial number and a detailed description of your issue.

What are the regular support hours for Verasonics?

Our regular support hours are Monday to Friday from 9 AM to 5 PM PT, excluding federal holidays.

What are your operating hours?

We are open Monday to Friday from 6:00 AM to 10:00 PM and Saturday from 7:30 AM to 8:00 PM. Hours may vary depending on the exam.

Do you charge facility fees?

No, we do not charge facility fees.

How can I pay my bill?

You can pay your bill online through our website.

What insurance plans do you accept?

Pacifica contracts with most major health plans including Aetna, Medicare, and United Healthcare, among others. Check with your insurance provider for details.

Do I need to pay co-pays for office visits?

Direct primary care (DPC) patients have no co-pays or deductibles. Wellness Plus patients will follow their insurance co-pays for visits.

How can I become a patient?

Simply contact us for more information or visit our website to start the enrollment process.

What services does Pacifica offer?

We provide preventative care, chronic illness management, mental health support, wellness services like massage therapy, and alternative treatments.

What types of imaging services do you offer?

We provide outpatient ultrasound services, mobile ultrasound, and specialty imaging services for veterinary practices.

How can I make an appointment?

You can make an appointment by contacting us through our website or calling our office directly.

What should I expect during my pet's ultrasound?

During the ultrasound, your pet will be comfortable and monitored closely. Our team will explain the process and keep you updated throughout the procedure.

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