Do I need a doctor referral to get a behavioral health appointment?

No referral is necessary. Individuals can request an appointment for behavioral health as long as they are an active patient of Family Health Care.

What are the major signs of depression?

Lack of interest in things once enjoyed, difficulty sleeping, appetite changes, increased anger and irritability, difficulty concentrating, isolation, and noticeable changes by others.

Can I get help with substance abuse?

Yes, we have Certified Addiction Counselors at each of our clinics, which are state Licensed Substance Abuse Programs. We offer Medically Assisted Treatment (MAT) provided by medical professionals at our clinics.

What does a behavioral therapist do?

A behavioral health therapist provides patient-centered psychotherapy through assessments and treatment plans that focus on individual mental health needs to improve quality of life, usually via individual sessions but including group sessions and family involvement.

Do I have to be a Family Health Care patient to use your pharmacy?

No, our pharmacies are open to the public; you do not need to be a Family Health Care patient.

Do you take discount cards?

Family Health Care Pharmacy does not accept prescription discount cards such as GoodRx; however, we offer various savings options.

Can someone else pick up my medication?

Yes, but you must give permission first, preferably in writing. You can also provide verbal permission by calling the pharmacy.

Are prescriptions affordable?

We work with your insurance and any applicable discount programs to maximize savings. We also offer discounts to eligible Family Health Care patients and can suggest alternative therapies if costs are prohibitively high.

Can I buy over-the-counter medications?

Yes, OTC items can be purchased in person or requested for curbside pick-up/delivery. You can also place orders for products not in stock.

How long does it take to fill my prescription?

Typically, around 20 minutes to fill prescriptions, but it may take longer during peak times.

Why does my child need a well-child visit?

Well-Child visits are important for monitoring growth and development, discussing health concerns, and ensuring all necessary vaccinations.

Are checkups important?

Yes, annual physical exams are crucial for preventive health care and early detection of potential health issues.

What is internal & family medicine?

Internal Medicine doctors offer long-term care for adults, managing various illnesses. Some practitioners are also trained in pediatrics to care for children.

Can I schedule appointments online?

Yes, current Family Health Care patients can schedule their appointments through the patient portal.

Can Family Health Care help me get insurance?

Yes, outreach and enrollment specialists at each health center assist with insurance enrollment.

What is a sliding fee scale?

The sliding fee scale allows us to adjust service costs based on household income, helping those who need financial assistance.

Does Family Health Care take patients with or without insurance?

Yes, we accept patients regardless of insurance status and offer a sliding fee scale for those without insurance.

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